The Science
of Now.TM
Spark Compass™ is the Quantum-Activated Real-World AI OS™. It gathers data from the physical world, decides what matters to the person standing there, and puts the answer back into the real world, in the moment.
since 2012
143 repositories
nothing bespoke
8 countries and territories
America's Cup, Bermuda
AI that drives results. Not AI for its own sake.
Spark Compass is augmented intelligence: an ecosystem that lets your staff and your team do more, with better results, fewer resources, lower cost and more accuracy. Every outcome is verifiable and every improvement is measured.
Films
See it in the real world.
Spark Compass Real-World OS: the simple overview
Founder and platform sizzle reel
A conversation with inventor Erik Bjontegard
Turning data into actions
The platform
AI for the real world.
Most AI lives in a chat window. Spark Compass lives where people are: airports, stadiums, hotels, hospitals, shopping centers, city streets. One client-controlled, patented contextual intelligence platform runs every deployment.
The cycle is simple and it repeats. Data comes in from any physical source. The platform works out context: who, where, when and what is happening around them. The right content, offer, instruction or alert goes back out to the right interface. Then it learns from what happened next.
Sense. Unify. Decide. Act. Verify.
Every deployment runs the same patented loop. Signals from the physical world become one governed picture, AI decides what each person needs in that moment, the answer is delivered, and the result is verified and learned from.
More than 118 modules are already built and proven. Each new requirement is an add-on to the same platform, which is why deployments are fast and why every project makes the next one stronger.
Gather
Phones, wearables, beacons, IoT sensors, digital screens, venue systems and operational feeds. Any physical source, one data layer, governed from the first record.
Decide
Contextual intelligence decides how, when and where to communicate. AI agents work as an orchestra under a human conductor. We call it Augmented Intelligence.
Act
The answer reaches the person in the moment, on the interface that suits it: an app, a screen, a smart speaker, a wearable or a staff dashboard.
Integrate, never replace
The platform connects to the systems a client already runs, from flight information and dispatch to loyalty and property management. Hardware-agnostic, with no exclusive provider agreements.
Client-controlled
Every client gets an app interface, built by us or integrated with theirs, and a control dashboard. The client owns the relationship and governs the data.
Build, Operate, Train, Transfer
We build the deployment, operate it, train the local team and transfer the knowledge. Everything is an add-on to the same modular platform.
The core of the patents
Make the moment better.
Everything Spark Compass does follows one patented idea. Understand a moment in time, improve it while it is still happening, and prove that it improved.
Collect
Data from the physical world that describes a moment in time.
Understand
Who is in that moment, and everything that influences it.
Decide
What would make that moment better for the people in it.
Act
Instructions sent into the physical world, arriving at the right moment.
Measure
Did the outcome improve? The answer feeds the next moment.
Operational track record · 2012 to present
Fourteen years. Three continents. Documented results.
Every deployment below ran on the same platform. Each one started with a problem the client needed solved.
Ole Miss
The problem: get more fans in the stands. A fan engagement and reward program built on real-world behavior.
Attendance up 21%. More than 140 million real-world data points from over 26,000 active users. Coca-Cola saw a 15% sales increase from location-activated services.
San Diego International Airport
The problem: raise traveler satisfaction, lower stress, grow in-airport spend and give operations better oversight.
Launch partner for Apple indoor navigation and Samsung wearables. 10,000 luggage trackers distributed. Travelers recognized at 2,000+ airports worldwide.
America's Cup
The problem: welcome visitors to the island, guide them beyond the races and keep them engaged during them.
An entire island nation activated. More than 4 million active users, with an augmented reality tracker following the boats.
Wimbledon
The problem: engage and entertain visitors before arrival, in the queue and across the grounds, and understand how they move.
Venue activation integrated with the official app built by IBM. The fan engagement work won awards.
NHS
The problem: support elderly people at home and verify that care providers deliver the service they are paid for.
In-home concierge services integrated with NHS dispatch and communication platforms.
Westfield
The problem: bring convention crowds into the mall and prove to merchants that an offer led to a visit.
Open rate above 75% on location-based offers during San Diego Comic-Con, with proof of presence for merchants.
Rahal Letterman Lanigan Racing
Official team app, live streaming from races, and a 600-channel telemetry system that brings incompatible data systems into one dashboard with AI agents watching for anomalies.
U.S. Department of Health and Human Services
Sole-source selection for a federal government building, approved by the security agencies.
Greater Manchester
The City of Science city-centre activation for the EU. Proof that the same platform scales from one building to a whole city.
Where it works
One operating system. Every place people gather.
Care without walls
IRIS, the care companion for senior living and care at home. A daily conversation for every resident and a priority list for every caregiver. Proven with the NHS.
The journey, owned by the host
Eleven moments from the booking at home to the invitation back, recognized and answered by the hotel, the airport or the destination.
Every fan, known all year
Fan engagement, sponsor proof and venue operations on one platform. Attendance up 21% at Ole Miss and 4 million users at the America's Cup.
Retail
Location-based offers, proof of presence and a shopping concierge that works in the physical store.
Government and cities
Federal buildings, smart city programs and sovereign data solutions that keep data inside the border.
Infrastructure
Distributed AI racks, pods and regional hubs, operated under the same operating system and built to quantum specification.
Distributed AI
We don't build AI. We put AI to work.
Model creators train foundation models in hyperscale clusters. Spark Compass runs those models and orchestrated agents close to the data and the user, on infrastructure sized to the place it serves.
Because the network runs AI and does not train it, it works on mid-range processors, draws a fraction of the power of a training cluster and deploys in weeks. The data stays on the owner's premises and in the owner's country.
Illustrative renderings of factory-built AI pods and a regional hub campus.
Three sizes, one intelligence
An AI rack inside the building, a 20-foot pod in the parking lot or a 40-foot pod at a regional hub. The same operating system runs on all three.
Others sell the shell. We fill it.
Every unit carries the Spark Compass operating system, more than 118 proven modules and AI agents working under a human conductor.
Sovereign by design
Guest, patient and citizen data is recorded on site, governed at the source and never used to train anyone else's model.
About six months
Factory-built pods on a prepared pad, against 24 to 36 months for a traditional data center build.
Efficient by design
Compute is distributed intelligently to where the work is, with efficient use of power and heat. That is why the network has no need for mega data centers.
An option, built in
Each regional hub is built to quantum specification. Quantum workloads run on IBM Quantum and IonQ cloud systems today.
From the edge to the quantum hub on one governed network.
Downloads
Take it with you.
Distributed AI and Quantum
We don't build AI. We put AI to work. Racks, pods, hubs and the quantum core.
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Health
IRIS, the care companion for senior living and care at home.
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Travel
The guest journey, owned by the host. Hotels, airports, destinations.
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Sports
Fan engagement, sponsor proof and venue operations on one platform.
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Quantum-Activated
Quantum as the hub of distributed AI.
A quantum computer cannot operate alone. It needs governed data from the physical world and a control layer that connects it to distributed AI data centers. That is the layer Spark Compass has spent fourteen years building.
- Live quantum demonstratorsPortfolio analysis, traveler journey optimization, cyber security and post-quantum cryptography.
- Two quantum platformsWorkloads programmed for IBM Quantum and IonQ systems.
- Distributed AI data center hubsIn development in the United States, Puerto Rico, Croatia and the Middle East, each with space built for a quantum computer.
- Data sovereigntyOn-premise and in-country by design.
The agentic enterprise
We run on what we sell.
Spark Compass operates as an agentic enterprise. An orchestra of AI agents supports every part of the company, with people conducting and deciding.
This is the proof that we do what we say. The same orchestration we deliver to clients runs our own operation every day, at the speed of AI.
Finance and operations
Agents collate, validate and compile the company's data, so decisions start from one picture.
Marketing and communications
Messaging, branding, promotions, presentations and client-specific websites, produced in days.
Film, graphics and design
Storylines, video creation, AI modeling and design, from the idea to the finished piece.
Voice in, voice out
Voice recognition and voice generation, the same capability that powers IRIS.
Code, quantum code, deployment
Coding, quantum coding, agent orchestration, integration and deployment, handled by dedicated agent teams.
Ideation and innovation
New ideas tested against the record, shaped into products and prepared for patent filing.
This site is an example. It was designed, written and built with our AI agents, directed and reviewed by people. A human conductor is always in charge.
Data with a purpose
Data to improve results. Every time.
One common denominator runs through every deployment: data with a purpose. We do not collect data for its own sake. We put it to work on the number you are measured on.
Data to increase revenue
Offers at the right moment, in the right place, to the right person. Coca-Cola sales rose 15% at Ole Miss from location-activated services.
Data to reduce cost
Tasks dispatched to the nearest person with the context they need, and records that write themselves.
Data to keep customers
Know each customer directly, with consent, and give them a reason to stay.
Data to bring them back
Rewards for visiting, staying and returning. Attendance rose 21% at Ole Miss.
Data for efficient operations
One live picture across staff, assets and systems that used to sit in separate silos.
Data for the bottom line
Verifiable outcomes against the KPIs you set at the start.
How to buy
Simple to buy. Simple to start.
Spark Compass is a platform as a service with a monthly fee. We integrate with the infrastructure you already run. We do not replace it.
Our goal is plain: the benefit you get from the platform should far exceed what it costs to use, through better results, higher sales, lower costs, or all three.
Scoping session
We start by learning your objectives and the KPIs you are measured on. You already have a relationship with your customers. We find where it can earn more or cost less.
Start small
Begin with a simple app, or we integrate with the app you already have. Nothing in your current systems has to change.
Measure
Every outcome is verified against the KPIs agreed in scoping, so the improvement is measurable and yours to show.
Scale
Add modules, venues, properties or regions on the same platform. More than 118 modules are already built.
Start with the app that fits.
For Puma we built a single-event app for one product launch in one city. For an airport we run traveler services and staff operations together.
More than one way to earn.
- Sponsor-funded offersNew offers and information for your customers, paid for by your sponsor partners.
- Insights from your dataWhat your customers do in the real world, turned into decisions you can act on.
- Loyalty and repeat visitsRewards for coming, staying and returning.
- Lower cost to serveThe right task to the right person at the right moment.
Data sovereignty
You own the data. We help you earn from it.
Your data is valuable because you can use it. Spark Compass turns it into results and leaves the ownership where it belongs.
Your data
Captured with consent, governed at the source, and kept on your premises or in your country.
Your outcomes
We do not use your data or your results to train models that anyone else, including your competitors, can use.
Your relationships
AI agents trained on your data work for you. We do not sell those agents to others.
Partners
Built with the technology leaders.
Spark Compass integrates with any cloud and any device and replaces none of them.
Intellectual property
Patent protected. Patent pending.
The platform was patented in 2013 and 2014 and the estate has grown every year since.
10Patents in force across 8 countries and territories, plus pending US and international applications. Additional applications are being filed.- United StatesUS 9,338,622 and US 11,489,914, with additional patents pending.
- EuropeEP 3,446,225, validated in Germany, France and the United Kingdom.
- Asia and MexicoChina ZL 201780037935.9, Hong Kong HK1261984, Macau J/008063, Mexico 368540 and 387504.
- OwnershipAll issued patents are owned personally by the inventor, Bernt Erik Bjontegard, and licensed to Total Communicator Solutions, Inc.
- New inventionsFiled through 9th Wave Intel, LLC, Puerto Rico.
Company
An AI-first company. We do as we preach.
Total Communicator Solutions, Inc. d/b/a Spark Compass™ was founded in 2012. The company runs on its own platform: an orchestra of AI agents collates, validates and compiles the company's data and content, with a human conductor in charge.
Erik Bjontegard, Chairman, Founder and Inventor. A mechanical engineer by training, Erik began in aerospace as a Senior Structural Test Engineer at Rohr Industries, qualifying structures for the Space Shuttle, F-14, C-17 and Airbus A320 programs. He later served as Senior Director, Corporate R&D at Qualcomm. He is the author of Patent Power and History Rules My Tomorrow.
Spark Compass is part of one ecosystem: Spark Compass Quantum, ODAL Holdings and 9th Wave Intel.
Contact
Bring the platform to your venue, city or network.
Tell us where you operate and what you want to know about the people and assets moving through it. We reply to every serious inquiry.